Epic Burger: Crafting Chicago's Best Since 2008
For anyone who considers themselves a true "burger freak," the quest for the perfect patty, the ideal bun, and the symphony of toppings is a lifelong journey. In the bustling culinary landscape of Chicago, one name consistently rises to the top, earning accolades and a loyal following: Epic Burger. Since its inception in 2008, this establishment has not just served food; it has cultivated an experience, redefining what a fast-casual burger joint can be.
More than just a place to grab a quick bite, Epic Burger has become synonymous with quality, customization, and a commitment to its community. From its humble beginnings to its current impressive footprint, it has carved out a niche by focusing on fresh ingredients and a customer-centric approach. Whether you're a local looking for your next favorite meal or a visitor eager to taste Chicago's best, Epic Burger promises a culinary adventure that lives up to its name.
Table of Contents
- The Epic Burger Journey: From Vision to Reality
- The Heart of Epic Burger: Quality Ingredients and Customization
- A Menu for Every Craving: More Than Just Burgers
- Convenience at Your Fingertips: Delivery and Pickup Options
- Epic Burger Catering: Mindful Meals for Groups
- Growth and Expansion: A Testament to Success
- The Epic Experience: Service, Cleanliness, and Community
- Customer Feedback and Commitment to Improvement
The Epic Burger Journey: From Vision to Reality
Founded in 2008, Epic Burger embarked on a mission to elevate the humble hamburger. What started as a vision to create a better-for-you burger option quickly blossomed into a beloved Chicago institution. From its initial location, the brand has steadily grown, now boasting 9 locations with ambitious plans to expand to 11. This consistent growth is a clear indicator of its success and the strong demand for its unique offering. Voted Chicago's best burger, Epic Burger's 11 locations have been serving Chicago's best hamburgers, chicken sandwiches, tenders, fries, and shakes since 2008. The brand's commitment to quality and customer satisfaction has been a cornerstone of its journey, ensuring that each new location upholds the high standards set by the original.
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The Heart of Epic Burger: Quality Ingredients and Customization
At the core of Epic Burger's appeal is its unwavering commitment to quality ingredients and the power of customization. Indulge in their mouthwatering variety of burgers, crafted with quality ingredients and unique flavors. The original build-your-own Epic Burger concept allows customers to tailor their meal precisely to their preferences, ensuring a personalized and satisfying experience every time. This approach resonates deeply with diners who appreciate transparency and choice in their food.
Beyond the Beef: Diverse Patty Choices
While the classic beef burger remains a perennial favorite, Epic Burger understands that modern palates crave variety. Their menu proudly offers a choice of beef, turkey, Beyond Burger, grilled chicken, or crispy chicken. This diverse selection caters to various dietary preferences and cravings, ensuring that everyone can find their perfect patty. For the traditionalists, the signature Epic Burger features two premium Creekstone Farms™ Black Angus beef patties, aged cheddar cheese, lettuce, tomato, pickle, grilled onion, and Epic Sauce, all served on a toasted brioche bun. This meticulous combination highlights the brand's dedication to a superior burger experience.
Signature Creations and Unique Flavors
Beyond the build-your-own option, Epic Burger also excels in crafting unique flavor profiles. From classic cheeseburgers to gourmet creations, Epic Burgers are designed to tantalize the taste buds. The restaurant serves a variety of dishes, including the farmhouse burger and cajun fries, which are cooked to perfection. These curated options showcase the culinary creativity of the Epic Burger team, offering exciting combinations for those who prefer to explore pre-designed masterpieces.
A Menu for Every Craving: More Than Just Burgers
While burgers are undoubtedly the star of the show, Epic Burger's menu extends far beyond its namesake. The comprehensive offerings ensure that there's something for everyone, regardless of the time of day or specific craving. An up-to-date Epic Burger menu and prices, including breakfast, dinner, kid's meal, and more, are readily available, making it easy to find your favorite food and enjoy your meal. This broad appeal is a key factor in its widespread popularity.
Breakfast and Kid's Meals
Recognizing the need for quality meals throughout the day, Epic Burger offers a full breakfast menu, allowing early risers to start their day with the same commitment to fresh, quality ingredients. Furthermore, the inclusion of a dedicated kid's meal menu demonstrates their family-friendly approach, ensuring that even the youngest diners have delicious and appropriate options. This thoughtful expansion of their menu caters to a wider demographic, making Epic Burger a go-to for families and individuals alike.
Sides and Shakes: The Perfect Companions
No burger meal is complete without the perfect accompaniment. Epic Burger delivers with a range of delectable sides and indulgent shakes. From crispy fries, including the popular Cajun fries, to hand-spun shakes, these additions perfectly complement the main dishes. The careful selection of these accompanying items enhances the overall dining experience, turning a simple meal into a satisfying feast.
Convenience at Your Fingertips: Delivery and Pickup Options
In today's fast-paced world, convenience is king. Epic Burger understands this implicitly, offering a robust suite of options for delivery and pickup. Get Epic Burger's delivery & pickup services, making it easier than ever to enjoy their delicious food from the comfort of your home or office. This accessibility is a major draw for busy individuals and families.
Seamless Ordering Through Major Platforms
To ensure maximum convenience, Epic Burger has partnered with leading food delivery platforms. Order online with DoorDash and get Epic Burger's delivered to your door. You can also find an Epic Burger near you and order online with Grubhub for fast delivery or pickup. Browse the Epic Burger menu, see prices, and even get $0 delivery with Grubhub+ or partners. For those who prefer Seamless, there's even a $10 off Seamless coupon for your first Epic Burger delivery! Uber Eats users can also select an Epic Burger near them to see when they’re open for delivery, and we’ll show you the business hours of every Epic Burger offering delivery on Uber Eats. These partnerships ensure that customers have multiple avenues to access their favorite Epic Burger meals with ease.
The Benefits of Ordering Direct
While third-party platforms offer undeniable convenience, Epic Burger also encourages customers to order directly. Select a location from Epic Burger and order online to get the best prices and service. Ordering direct often means supporting the restaurant more directly and sometimes even accessing exclusive deals or loyalty programs. The Epic Burger online ordering menu makes it simple to start your carryout or delivery order, providing a streamlined experience for those who prefer to go straight to the source.
Epic Burger Catering: Mindful Meals for Groups
Beyond individual orders, Epic Burger extends its exceptional service to group events through its catering options. Treat your staff, team, or group to a more mindful meal with Epic Burger catering. This service is perfect for corporate lunches, team meetings, or any gathering where quality, customizable food is desired. Offering a healthier and more thoughtful alternative to traditional catering, Epic Burger ensures that every participant can enjoy a meal tailored to their preferences, fostering a more inclusive and enjoyable dining experience for all.
Growth and Expansion: A Testament to Success
Epic Burger's journey since 2008 has been marked by consistent growth and strategic expansion. Founded in 2008, it has 9 locations and plans to expand to 11. This organic growth speaks volumes about the brand's appeal and the effectiveness of its business model. Furthermore, Epic Burger is in the process of growing by acquiring Meatheads Burgers in the Chicago suburbs, signaling a significant move to broaden its reach and consolidate its presence in the competitive Chicago market. This acquisition not only expands their physical footprint but also brings new talent and customer bases into the Epic Burger family. The brand's success has not gone unnoticed; Epic Burger was featured on QSR Magazine's 40/40 list for 2020, a prestigious recognition within the quick-service restaurant industry that highlights its innovation and strong performance.
The Epic Experience: Service, Cleanliness, and Community
What truly sets Epic Burger apart is the overall experience it provides. Many customers rave about the atmosphere, with one saying, "Me and my boyfriend love this place, especially for date nights." This sentiment underscores the welcoming and comfortable environment that Epic Burger strives to create. The service here is great, the place is always so clean, and the staff are friendly, and the food is amazing. These consistent compliments highlight the brand's commitment to operational excellence and customer satisfaction. Being a part of the Epic team is far more than just flipping burgers; the company is focused on its people and their growth, fostering a positive work environment that naturally translates into exceptional customer service. This holistic approach ensures that every visit to an Epic Burger location, whether it's the Skokie, IL, location pictured or the Epic Burger Pune, Kalyani Nagar, is a pleasant one.
Customer Feedback and Commitment to Improvement
Epic Burger values its customers' opinions, recognizing that feedback is crucial for continuous improvement. If you have comments, compliments, or complaints, Epic Burger wants to hear them. This open-door policy demonstrates a genuine commitment to addressing concerns and celebrating successes. While the majority of feedback is overwhelmingly positive, acknowledging areas for improvement is also part of their growth. For instance, some customers have noted, "There is nothing fast service about this restaurant, and the only thing that was epic were their prices." This kind of feedback, while critical, provides valuable insights that a customer-focused brand like Epic Burger can use to refine its operations and pricing strategies, ensuring that the "epic" experience extends to all aspects, including efficiency and value.
The dedication to quality ingredients, diverse menu options, convenient ordering, and an exceptional customer experience firmly establishes Epic Burger as a leader in the fast-casual dining scene. It's a place where "burger freaks" and casual diners alike can find their perfect meal, crafted with care and served with a smile. Check out the Epic Burger menu, view reviews, and find your favorite food along with other popular items. You can also view Epic Burger's June 2025 deals and menus to plan your next visit.
In conclusion, Epic Burger has successfully carved out a significant niche in the highly competitive food industry by consistently delivering on its promise of quality, customization, and an outstanding customer experience. From its origins in Chicago to its future expansion plans, the brand remains a testament to what a dedicated focus on fresh ingredients and customer satisfaction can achieve. So, the next time you're craving a truly exceptional burger, remember the name that's been voted Chicago's best: Epic Burger.
Have you had an "epic" experience at Epic Burger? Share your favorite menu item or memory in the comments below! And if you're looking for more insights into the best dining experiences, be sure to explore our other articles.
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